Privacy Policy

Effective Date: 06/07/24

At The Maypole Chinese Takeaway and Restaurant, we are committed to protecting your privacy and ensuring that your personal data is processed in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We collect personal data when you call to place an order or book a table. The data we may collect includes:

  • Your name
  • Contact details (phone number, email address)
  • Order or reservation details

We do not collect sensitive data such as payment card details, as these are handled separately. For takeaway orders or reservations, payment can be made in cash.

How We Use Your Information

We use your personal data for the following purposes:

  • To process your orders and reservations
  • To communicate with you about your orders or reservations
  • To improve our services based on user behavior

Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: We may process your data based on your consent when you call to place an order or make a reservation.
  • Contractual Necessity: We process your data to fulfill our contractual obligations to you (e.g., completing your order or booking).

Sharing Your Information

We do not share your personal information with third parties except where required by law or with trusted service providers (e.g., for payment processing or booking management).

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer to another service provider.
  • Right to Withdraw Consent: If you have given consent for us to process your data, you can withdraw that consent at any time.

To exercise these rights, please contact us at chinesemaypole@gmail.com.

Contact Us

For any questions or concerns about how we handle your personal data, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.